AI RECEPTIONIST
Never Miss Another Call
Know what your customers really want
Every call teaches you something. Our AI captures it all – so you can spot patterns, fix problems, and find opportunities.
Every call, written down
Search any conversation. Find what was said. No more "I think they mentioned..."
Stay compliant automatically
AI flags anything that might be a problem. You stay on the right side of regulations without listening to every call.
Know how customers feel
Happy? Frustrated? About to leave? AI spots the warning signs so you can fix things before it's too late.
Track every call. Improve every day.
Dashboards that show you what's working, what's not, and where to focus next.
Performance Dashboards
Get a complete view of individual and team performance with customisable dashboards. Track call volumes, resolution rates, average handling times, and customer satisfaction scores - all in one place.
Automated Quality Scoring
AI-powered quality scoring evaluates every call against your criteria. No more sampling 2% of calls - review 100% automatically with consistent, objective scoring that highlights coaching opportunities.
Coaching Recommendations
Turn data into action with AI-generated coaching recommendations. Identify skill gaps, celebrate wins, and provide targeted feedback that helps every agent improve.
Trend Analysis and Forecasting
Spot patterns before they become problems. Our AI identifies emerging trends in call volumes, customer concerns, and service issues - giving you time to act proactively.
Export to Your BI Tools
Seamlessly integrate voice data with your existing business intelligence stack. Export to Power BI, Tableau, Looker, or any analytics platform via API or scheduled data feeds.
Your phone, but smarter
Remember the last time you called a business and got stuck in a phone menu? "Press 1 for sales, press 2 for support..." Nobody likes that.
Our AI receptionist is different. It talks like a real person. It understands what callers need. It gets things done: booking appointments, answering questions, taking messages. Without the frustration.
How it works
We plug into your existing phone system. No need to change your number or buy new equipment. When someone calls:
- The AI receptionist answers in your brand's voice (friendly, professional, whatever fits)
- It understands what the caller needs, even if they ramble a bit
- It takes action: books a meeting, answers a question, takes a message
- If it can't help, it smoothly hands off to a real person
What you get
- 24/7 coverage: Calls at 2am get the same service as calls at 2pm
- Consistent quality: Every caller gets your best, every time
- Lower costs: Handle more calls without hiring more people
- Happy staff: Your team handles the interesting calls, not the repetitive ones
Powered by Eleven Labs and OpenAI, our AI voice agents sound natural, not robotic. Callers often don't realise they're talking to AI.
Partners
OpenAI
Works for your industry
Our AI receptionist adapts to your specific needs, your terminology, and your customers' expectations.
Car dealerships
High call volumes? Service bookings? Test drive requests? Your AI receptionist handles them all, even on your busiest Saturday. See how we help automotive businesses
Estate agents
Property enquiries don't stop at 5pm. Our AI receptionist qualifies buyers, books viewings, and answers questions about listings. All while you're showing other properties. See how we help real estate businesses
Want to learn more about AI-powered phone technology? Read our detailed guide to AI voice agents for UK businesses.
Ready to stop missing calls? Let's talk about what an AI receptionist can do for you.
Built on technology that works
We use the best AI tools available – so your phone assistant sounds great and works reliably.
Frequently Asked Questions
Common questions about AI receptionists and phone assistants for UK businesses.
How does an AI receptionist answer calls?
An AI receptionist uses voice recognition and natural language processing to understand what callers need. It greets them naturally, asks relevant questions, and either handles the enquiry directly or routes the call to the right person. Most callers cannot tell they are speaking to AI.
Can an AI receptionist book appointments?
Yes. It connects to your calendar or booking system, checks availability, and books appointments in real time. It sends confirmations to the caller and adds the booking to your schedule automatically.
What happens if the AI cannot help a caller?
It takes a detailed message and alerts you by text, email, or however you prefer. Urgent matters get flagged for immediate attention. The caller never gets stuck in a loop.
How much does an AI phone assistant cost?
Most AI phone assistant services in the UK cost between £150 and £500 per month, depending on call volume and features. That is roughly £1,800 to £6,000 per year, compared to £35,000 to £45,000 for a full-time receptionist.